Skip to Content

How To Choose A Property Manager

Choices. We are faced with them every single day. Think about it. All day long we are making choices that could make an impact on the days events and even our lives.

The decision to turn your home over to a professional property management firm shouldn’t be taken lightly. There are many factors and decisions you must make before taking the plunge. Here are a few things to consider:

First, does the property management firm only manage property?

This is important for many reasons. When a REALTOR tries to juggle the selling, buying, and managing of property, things get tricky. Choose a company that invests in 100% of property management. You’re in luck because Real Property Management Alamo does just that! Your home will receive the attention it needs in order to maximize your return on investment.

Second, what type of infrastructure does the property management firm have in place?

In this day in age, technology is almost a necessity in order to survive. Choose a company that uses technology to its advantage. A firm that allows tenants to pay rent and to make maintenance requests  online is a huge plus. Also look to see if the firm allows access to an owner portal, a place where you, their client, can view monthly income statements, check the progress of maintenance requests, and view the day-to-day happenings of your home.

Third, what other perks besides collecting rent and handling maintenance does the property management firm offer?

Again, it’s all about choices. At Real Property Management Alamo, we offer a wide array of added packages to help make your experience with us a positive one. Aside from the obvious collecting of rent and handling of maintenance requests, we offer complimentary, periodic inspections to ensure the tenants are upholding their end of the lease. Nothing will go unnoticed. We also offer a Tenant Guarantee, and Eviction Protection for added peace of mind. Don’t just pay someone to collect rent. That’s too easy.

Call to speak with a professional member of the Real Property Management Alamo team today! You’ll be glad you did.

We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.

  1. Kyle Wayne says:

    These were helpful tips in order to choose a property management company. I think that your point about finding an option that uses technology effectively seems to make sense. I have always wanted some of the benefits that come with technology. I will be sure to find a property manager that meets these qualifications.

  2. Shad Morris says:

    It has always been interesting how people choose management for their properties, and I wanted to find out a little more. It’s interesting that you should see if they only manage property. It would be nice to know that they will be able to put all of their attention into taking care of your place.

  3. Thomos Max says:

    In this competitive world, it is very difficult to find out the right property manager but your guidelines are great. Now, it will be easy for all of us to get the reliable property manager by applying your suggestions.

  4. Simon Brooks says:

    I like that you encourage readers to look into what other services that the property management company provides outside of the usual collecting rent and doing maintenance. After all, you never know what other kinds of jobs you can get taken care of unless you ask the company what it is that they do. For example, many property management services might offer tenant screening so that they can make sure only reputable people end up living on your property.

  5. jresquival says:

    That’s a good tip to find a company that specializes in property management. You would definitely want a company that doesn’t expend their resources on too many tasks. My landlady is getting older and it’s harder for her to do the rounds now; maybe she should look into a management company?

  6. tonyslc says:

    Thanks for the comment. We would be happy to help where we can. We realize with the baby boomer generation they control the majority of the properties that are available and they have been managing properties for a while now. Technology has come a long way and can help ease the pain with some tedious tasks for landlords.

  7. Jen Pack says:

    My husband and I have been considering hiring a property management company to help us with our home. I like the tip you give of looking for someone that has a solid infrastructure in place. Like you said, technology is a huge part of this day and age, so it is important that potential companies use technology to their advantage. My husband and I are very cautious about making big decisions like this, so I think it’ll be smart for us to sit down with several different companies to make sure we feel comfortable about the company we go with.

    1. tonyslc says:

      Appreciate the comment! I can tell you have been thinking about property management for a while. I completely understand your hesitancy about letting a company manage your investments. Hopefully I can ease your mind a little by letting you know that Real Property Management really does care about your investments. In fact the way we go about business is we look at it like it was our own property. We want to build a relationship of trust with you so you feel that we are just an extension of family. Again thanks for the comment and feel free to contact us for any questions.

  8. Thank you for all your great input on property management! I really like that you say to find out if the company only manages one property at a time. It would be nice to know that they will be able to help you whenever you need it.

    1. tonyslc says:

      Thanks for the comment Frank! This reminds me of the cartoon when I was growing up called inspector gadget. He was able to do multiple things but take care of the main issue at all at the same time. If there is anything we can do for you let us know. Thanks

  9. John Mahoney says:

    I didn’t know that choosing a property manager that only manages building can help you get the best services you can. It makes sense that remembering to do this can help you make sure make sure you get the best services you can. I would imagine that consulting with a professional about this can help you make sure you are taken cared of.

    1. tonyslc says:

      Thanks for the comment John! We pride ourselves in creating value for everyone not just family and friends.

  10. Burt Silver says:

    Thanks for the help with choosing a property manager. My wife and I have been talking about investing in real estate, but neither of us would have the time to be a full time landlord. I like that a good property management company will use 100% of their time for property management, and they won’t be trying to do many different things. I want somebody who is focused handling my property, so I will remember that if we ever decide to get some real estate.

    1. tonyslc says:

      Thanks for the comment Burt! It’s amazing how much time it takes to actually manage a property. One of the major todo’s in managing a property is doing inspections. This allows us to give notice to the tenants and actually get inside the property as its occupied to make sure they are taking care of the property responsibly. Another point is collecting rents. instead of knocking on doors to get your rent we are doing that for you which sometimes takes a few times to get, this is a huge time waster for an owner of a property. Hope this helps. Thanks

  11. My father recently purchased a rental property. He has a very busy schedule, so he’s looking for a property management service that can take care of the house for him. I didn’t realize how important it is to choose a firm that has a solid infrastructure in place to ensure they have the resources to take care of incidents with the property. I’ll make sure my dad is aware of this consideration.

    1. tonyslc says:

      Yes, it truly is amazing how the experience for renting your property out can change depending on how it is managed. Our company specializes in this and would love to help your father out. Please email [email protected]. Have a great day!

  12. You wrote that when choosing a property management service, you should make sure to consider what services they offer outside of collecting rent. I had heard that property management services were a great benefit to those that own properties. If they could also help with maintenance, the owner wouldn’t have to worry about all of those responsibilities. Thanks for the terrific read.

  13. John says:

    I really like how you mentioned that choosing a company who can utilize technology would be a huge advantage. It seems nowadays that so much can be done with technology, so why wouldn’t you want a property manager that can allow tenants to pay rent, stay informed on policy or events, and even request services all online? I’d imagine the sheer convenience would be enough to help convince tenants to stay renting your property. I have heard that a low tenant turnover rate is one of the more easily determinable factors of whether or not the property management group you’ve hired is successful. Would you say that’s accurate?

    1. tonyslc says:

      A low turnover rate is huge in the property management world. And yes, tenants having the convenience of being able to do things online can make a big difference in whether or not they decide to stay, however, we have also found that some tenants prefer that face to face contact as well. They want to be able to call on the phone and actually talk to a live person, they want to be able to come in to the office to meet the team that has been helping them with the move in, the monthly management and the maintenance of the property. We like to make our tenants feel like they can come to us however they want, whether it is online, through email, over the phone, we are there for them. We go out of our way to work with the tenants to make them happy because happy tenants are ones who stay and that keeps the owner’s happy!

  14. This is good info about finding a property manager. I am really considering buying some rental properties, but there is no way I would have the time and know how to manage thehm effectively. I like that you mentioned that you should definitely choose a company that only handles property management. That way, you know their efforts are focused.

    1. tonyslc says:

      We would love to give you more info on our services when you decide you are ready to purchase a rental property. Please contact Amanda at 210-787-3876 or [email protected].

  15. You have some nice advice for hiring a property manager. As a tenant, I can say that hiring the right one makes a big difference for those living at the property. Finding a company that can spend 100% of its time on managing is a great idea!

    1. tonyslc says:

      Thanks Ridley. Sometimes when we think about property management, we focus on the owner’s perspective, but it is nice to hear that our efforts also benefit the tenants as well. We do pride ourselves in trying to accommodate both the tenants and owners to keep everyone happy. A happy tenant means a lower turnover rate and that is mutually beneficial to all! Thanks for your comments.

  16. My father just purchased a rental property. He wants to protect his investment, so he’s looking for a good property management firm. I didn’t realize how important it is to choose a firm that has a good guarantee to ensure they offer quality work. I’ll make sure my dad knows about this info.

  17. LNWeaver says:

    That’s a great point that you should find a company that can handle payments online. If they don’t they aren’t keeping up with technology. Advances in technology allow businesses to operate more efficiently and millennials are looking for services like that anyways.

  18. Kyle Winters says:

    Not many landlords would think of many other needs outside of property maintenance and collecting rent. However, the article brings up a good point about asking whether or not the property management service you’re hiring has any other abilities or services at their disposal. You never know really; you could end up with a company that works with professional carpet installers and can land you a deal on floor savings.

  19. Currently, my husband and I are looking to find a property manager for our home that we want to rent. We want to make sure we choose a manager that will be reliable and will take care of our home without us having to worry about it. Like you said, we will need to look for someone that uses technology to its advantage as this can help us stay in the loop with income statements, maintenance requests, and the day-to-day happenings.

    1. tonyslc says:

      Thanks for your comment Annika. Yes, there are definitely a lot of things to consider and when pricing out your options for management companies you want to make sure you have all the facts and compare apples to apples instead of apples to oranges. At first glance many property management companies may seem alike, but doing your research will pay off when unexpected fees come up, it is better to have all the facts up front of exactly what to expect. If your rental home in the San Antonio or Austin area, please contact us for more info! Amanda 210-787-3876 or [email protected].

  20. My husband and I are looking for a property manager to help us with a property that we want to rent. We want to make sure we choose someone that will be reliable and treat our tenants well. Like you said, we will want to ask what perks besides collecting rent and handling maintenance does the property management offer. Thanks for sharing!

  21. How can you tell when most Property Managers make the same claims and provide the same services?

    1. tonyslc says:

      As you are doing your research and finding that the property management companies are making the same claims and providing the same service, then you want to dig just a bit further and find some customers of the property management company to ask. Any PM company should be willing to give you references of other owners that they manage properties for and allow for you to contact them directly for more information on their experience working with them.

  22. I do like that the article recommends choosing a property management service that has extra perks to offer. After all, while collecting rent and performing maintenance are important there are other things to look for as well. For example, you may want a property manager that has experience with remodeling in order to upgrade the properties as well.

    1. tonyslc says:

      Thank you Callum. I agree that while doing your research it is a good idea to specify exactly what you are looking for. If you have projects you want done, you want to make sure and get the right company that can do the work or is willing to oversee it especially if you live out of state and are trusting your property manager to make sure the project gets done right. Renovating and remodeling are both areas that some PM companies may have more experience in than others.

  23. I appreciate how you suggest taking the time to consider things such as how many properties a rental manager has before working with them. If I owned property, I’d want a manager that can spend enough time taking care of my property. This would be easier if they didn’t already have a lot of properties to handle.

    1. tonyslc says:

      I appreciate your input. Thank you for your interest in the article!

  24. Thanks for your post about how you should look into property managers should that have a sod firm. I also like how you sai ta they should have a lot of experience. My husband and I are looking into an HOA property management company; thanks for the tips.

    1. tonyslc says:

      We are happy to help! We’re glad that our tips could be beneficial for you.

  25. Derek Dewitt says:

    My wife and I are thinking about renting out our old home soon, but we have no experience working with a property manager. I like your point about asking what kind of infrastructure the property manager uses. Everything is online these days it seems, so I’ll be sure to find someone that understands how to handle tenants and rent online.

    1. tonyslc says:

      I agree that everything seems to be handled online these days. I’m glad that our content could be beneficial for you!

  26. I agree that you need to consider what kind of properties a property manager actually manages. It would be smart to find someone who is qualified and experienced as well. My husband and I are looking for a property manager, so we’ll have to find someone who has managed similar properties before.

    1. tonyslc says:

      Yes! It’s important to find a property manager that is experienced. We’re glad that our advise was valuable for you.

  27. Silas Knight says:

    It’s good to know how to find a property manager. We are thinking of renting out our second home because we’re pretty much never there. I’ll be sure to find a company that uses technology, like you said. That would make it a lot easier to keep in contact with them, I think.

    1. tonyslc says:

      I’m happy that we could help! I agree that technology is very beneficial in keeping in contact with your property manager.

  28. Really very helpful tips that you have mentioned in this blog. Thank you for putting this up.

    1. tonyslc says:

      Thanks for your feedback! We appreciate your support.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

See Full Details