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Happy Tenants=Tenant Retention

Keeping clients happy is key to the success of any business. Think of your renters as an unofficial business partner; their continued happiness means consistent income for you. There are various reasons a renter might leave your unit and not all of them are bad. Real Property Management Alamo does everything within its power to eliminate any reason a tenant may vacate your unit that is in their control. Keeping the points below in mind when developing your customer service will help you maintain positive client relations and a happy renter base–and ultimately keep your units full.

Quick Response Time

A tenant’s patience only lasts so long before he or she becomes frustrated with your lack of response to a request. Real Property Management Alamo ensures speed when responding to any need by a client. For issues that cannot be resolved quickly, Real Property Management Alamo will, at minimum, make contact with the tenants and let them know when the concern will be addressed. They will then certainly follow through on that commitment once it has been made.

Respect Privacy

Although you retain ownership of the unit, renters have a legal right to privacy. Beyond the legal requirements, there are additional ways to respect the privacy of your renters that they will very much appreciate. Real Property Management Alamo offers tenants plenty of advanced warning any time you need access to their units. Giving specific dates and limited time frames of when you will visit the unit allows them to plan. Try limiting your overall access to the unit if possible.

Fair Prices

While the temptation to hike rental prices may be high from time to time, do not believe that consistent hikes will always help your bottom line. Vacancies are far more expensive than maintaining a fair and even slightly lower than market rental price. Everyone likes to be treated fairly, and consistent, and reasonable prices will be a great asset to San Antonio rental retention efforts.  When you have a tenant that consistently pays the rent on time, try to keep that tenant as long as you can.

RPM Alamo will prioritize client relations for the benefit of your business. Not only are happy tenants long-term customers, but they are also great advertisements as they tell their friends of your great service and post positive feedback online, which is some of the greatest advertising. Ultimately, keeping the customer happy will ensure long-term tenant retention, which in turn makes your bottom line happy.

  1. I like that you mentioned how tenants can benefit from having property managers including having plenty of advanced notice when inspections are being performed. This can make everyone happy. The owners have less on their plate and tenants are more informed.

    1. tonyslc says:

      I’m so glad that you found this article beneficial! Thanks for the support.

  2. My mom wanted to make sure that the tenants on our rental properties are properly taken care of. It was explained here that having a property management will offer a quick response to the needs of the tenants. Furthermore, it’s recommended to hire professional property management for quality work.

    1. tonyslc says:

      Yes, having a property manager will offer a quick response to the needs of tenant and professional property management companies will provide quality work. Thanks for your input and I hope that this article was able to give you some ideas of how tenants can be properly taken care of.

  3. My parents bought a lot of properties and don’t have a lot of time to manage everything. It was explained here that professionals give a quicker response time to attend to the tenants’ needs. Moreover, it’s recommended to hire professionals for quality property management.

    1. tonyslc says:

      Yes, it is recommended to hire professionals for both timely responses and quality property management. Thank you for your input!

  4. The blogger is very beautiful. Thank you very good article.

    1. tonyslc says:

      Thank you! I’m glad that you enjoyed the article.

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